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Handling Ghosted Posts on Craigslist

You don’t need to call these guys to handle ghosted posts on Craigslist.

More landlords and realtors than ever are utilizing Craigslist to advertise empty rental units and find new tenants. I know that I do it on a regular basis. But people like us – people who need to post large amounts of ads every week – run into the occasional problem.

Every now and then one of my postings is flagged as unacceptable. Rather than my posts being truly unacceptable, this usually happens because I’ve posted too often in a short span of time or I’ve reposted a listing without changing up enough of the text.

One of the strangest problems that I’ve run into lately with Craigslist is a ghosted post. Let me give you a better idea of what exactly a ghosted post is – you may very well have experienced a similar problem.

What is a Ghosted Post?

Simply put, a ghosted post is a posting that just doesn’t show up anywhere on the Craigslist website. Unlike a flagged posting, you are never notified that your ghosted post is, well, ghosted. Everything seems to have gone smoothly with the posting process but no one except you – or someone else with the specific URL – can see your listing.

Luckily, there are a few quick and easy ways to ensure that your posts don’t get ghosted on Craigslist. But before we get to them, it’s worthwhile to take a look at what exactly triggers a ghosted post.

What Triggers a Ghosted Post?

Once Craigslist starts to ghost your posts, the damage is done. It is very hard to get them to “un-ghost” your postings or take you off of their flagging radar for future posts.

With that said, the best way to avoid a ghosted post is by avoiding common triggers. One of the most common triggers is including a website or phone number inside of your post. Though it hardly seems a serious offense, Craigslist apparently takes it as so. Avoid including them in your listings. Or, if you’re set on including a link to your website, change the way that the address looks on Craigslist by using a URL redirecting site.

Your posting habits are one of the other key triggers of a ghosted post.

  • Craigslist’s rules say that you’re not allowed to post more than 3 times per day. Obviously, that’s not much as far as I – or any other realtors I know – are concerned. Make your own decisions on this but keep the quantity of your posts in check if you find yourself being ghosted.
  • Posting the same exact listings in several different areas can get you ghosted. If you do need to post to multiple areas at once, try spacing them out over a span of several days. It’s not a foolproof method, but it definitely helps.
  • Every time that you repost an ad – whether it’s the same one a few times per week or the same one in a different region – make sure to switch up the wording slightly. You don’t need to do a complete overhaul but multiples of the exact same listing are a common ghosting trigger.
  • If you’re new to the whole Craigslist thing or frequently create new accounts, take care not to go overboard on the posts during the account’s first few days. New users are closely monitored and an excessive amount of posts by one can be grounds for ghosting, flagging, or worse.

How to Avoid a Ghosted Post?

I guess the above section outlined a few of the ways to avoid being ghosted on Craigslist. If you’re still being ghosted even though you’re being careful, then it’s time for the heavy artillery.

An almost surefire way to avoid a ghosted post is by putting all of your information – text, photos, descriptions, and all – into a single image file (think: .jpg). Next host your image file on a site like Photobucket and then copy the photo into the body of your ad. Because Craigslist can only scan text, an ad with only an image should sail by even the toughest of flagging measures.

You can also start over with a new Craigslist account if you’ve already been ghosted. Make sure that you use a new name, a new email, and a new phone number when doing so. Sure, it’s a bit of work, but it’s the only way to start on a clean slate with CL. You might also need to change your IP address when you do this because multiple accounts coming from the same IP can trigger those darned Craigslist filters.

 

Something else that is interesting that I have noticed is that listings in certain regions – ones with a higher volume of traffic and ads – are more likely to be ghosted than others. For example, posts in the Chicago rentals section seem to be ghosted nearly three times as much as posts in the Southern Illinois rental section. So, if you’re based out of a smaller area, I guess you’re in luck as far as ghosting goes.

At the end of the day, ghosted posts are just something that you have to live with when using Craigslist to post a large quantity of ads. Luckily, there are quite a few ways to handle – and even beat – them.

Do you guys have any other ways that you keep your Craigslist posts from being ghosted or flagged? Leave us a comment and let us know.

 

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Should Landlords be Responsible for Noisy Tenants?

Boston’s North End Has a Noise Problem

Even if you are landlord in the most responsible, timid, and low-key neighborhood in the country, chances are you’ve had to deal with at least one set of noisy tenants. Whether it’s parties, loud exercise equipment, or even particularly raucous, ahem, intimate relations, where there are a lot of people living in close proximity, someone is bound to get to loud.

In Boston, a city councilor has taken to legislation to try to curb the decibels in one of that city’s most densely populated areas, known as the North End. Councilmember Salvatore LaMattina has proposed a city ordinance that would make landlords responsible for the loud behavior of their tenants. It seems that recent years have brought an influx of young professionals and recent college graduates to the North End who decided to bring their frat house habits with them. This has caused much dismay in this historic neighborhood where people complain of frequently being woken up 2 or 3 times per week due to noise on the street and in neighboring buildings.

According to boston.com:

LaMattina’s nuisance control ordinance, filed in late July, would levy fines as follows: for the first offense, the resident, the organizer, and any attendees of a loud party responsible for creating a public nuisance would face a $100 fine. On a second or subsequent offense within one year of the first, a $300 fine would be levied against all the above, plus the owner of the property.

This means that landlords, no matter where they themselves live or who their tenants are, will be held financially responsible for noise complaints filed against their tenants, even if it is a party and the noise is being cause by non-tenants.

As a landlord, you may have had to deal with noise complaints before, between your own tenants. But an ordinance like this is rare. After all, most landlords and property owners who rent out apartments do not live on the premises with their tenants. This makes it impossible to really know about noise issues until they become a problem.

Of course, there are a few ways to address these issues before they explode into problems and you find yourself paying fines. First, it is important to screen tenants before they sign a lease. This means more than just a credit check. Talking to past landlords can be one of the best ways to find out if a tenant is destined to be noisy since most people don’t pick up partying habits overnight. Additionally, having a property manager on site at your building can nip noise issues in the bud before they become real problems. Yes, this may mean losing out on a bit of rental income but if it saves you and your property even one night of contact with the police, it may be well worth the expense.

In the end, it is unlikely that most municipalities will enact the same kind of ordinance that is being proposed in Boston, but taking preventative measures to avoid noisy and disrespectful tenants will never be a waste of time.

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Is Your Rental Property Haunted?

Who You Gonna Call? A Lawyer!

There are a lot of things you want to avoid as a landlord, like delinquent renters, unnecessary paperwork and shifty contractors.  But chief among these for most property owners is a law suit.  Whether you’re being sued for rental discrimination or unlawful eviction, you do not want to be faced with your recent tenants in a courtroom, no matter what the circumstances.

So you can imagine how thrilled a Toms River, New Jersey landlord was to find out he was being sued by a couple that had moved out of his rental home after only a week.  Turns out they thought they should get their security deposit back in full because the landlord didn’t tell them that the house was haunted.

After a week of what the couple has described as eerie noises, flickering lights and slamming doors, Jose Chincilla and his fiancée Michele Callan called in a paranormal expert to diagnose the house as haunted.  The ghost busters (not their technical name, I’m sure) at the Shore Paranormal Research Society decided that the house was indeed haunted and the couple moved out immediately.  You can visit the society’s website to see a video of their highly inconclusive evidence of paranormal activity (which is different from an all out haunting, apparently).

As you might expect, the landlord has a pretty different opinion about the situation.  He is countersuing the couple because he believes what actually scared them away was the prospect of paying their rent every month and the ghost story is just an excuse to break their lease and still get their deposit back.

A tenant certainly has a right to know about the quirks of a unit before they move in, but it’s doubtful that landlords are going to start including a haunting clause in their leases.

What would you do if your tenant told you that your property was haunted?  Would you give the deposit back?

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